16-digit or 19-digit number printed on the front of your Illinois Link card, or your 4-digit PIN.The full 9-digit social security number.Report a problem with a purchase or withdrawal.Select your first PIN or change your current PIN.If you do not have your card number, wait until asked if you would like to use your social security number, date of birth and PIN.To speak your responses, wait through the prompts until asked to speak your 16-digit or 19-digit card number. Listen for the language options of English, Arabic, Chinese, Polish, Spanish, or Russian. ![]()
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